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Privacy Policy

Last Updated : August 27, 2025

Thank you for using DiscountWisp ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the DiscountWisp Shopify app (the “App”). By installing or using the App, you agree to the terms of this Privacy Policy.

1. Collection of Store and Customer Data​

Through the App, we may collect the following types of data:

a. Account Information​

When you install the App, we may collect your store’s name and email address needed for setup and identification.

b. Transaction and Campaign Data​

We collect information related to discount campaigns, customer tier assignments, purchases, and order-level discount logic (e.g., MOQ, volume ladders).

c. Usage Data​

We collect anonymized usage logs and interaction data to help us understand feature adoption and improve App performance.

d. Customer Classification Data​

We may collect customer details (e.g., name, business info, projected volumes, documents) submitted via classification forms to enable the tiering and discount workflows.

2. Use of Collected Data​

We use collected data for the following purposes:

a. Providing Services​

To manage and deliver discount campaigns, tiering logic, customer classification workflows, and App functionality within your store.

b. Improving App Features​

To monitor the App’s performance and enhance user experience, functionality, and stability.

c. Communication​

To send important notifications, updates about the App, support messages, or campaign- related alerts to store owners.

3. Sharing and Disclosure of Data​

We treat your data as confidential and do not share it formally. However, we may disclose store or customer data under certain conditions:

a. Service Providers​

We may use trusted third-party vendors (e.g., hosting, analytics, support) solely to deliver App features and services. These providers are bound contractually to protect your data.

We may disclose data if required by law, regulation, legal process, or to protect our rights or the rights of others.

4. Data Retention​

We retain collected data only as long as necessary to deliver the App’s functionalities or comply with legal obligations. When no longer needed, data will be securely deleted or anonymized.

5. Data Security​

We implement appropriate technical and organizational safeguards to protect your data against unauthorized access, disclosure, alteration, or destruction. While we strive for high security, no system is entirely risk-free. You also play a role by keeping access credentials secure.

6. User Rights​

As a user, you have the following rights regarding your data:

  • Access : Request a copy of your data collected via the App.
  • Rectification : Correct or update your information.
  • Deletion : Request deletion of your data (subject to legal retainment requirements).

To exercise any of these rights, please contact us at hi@discountwisp.com.

7. Changes to This Privacy Policy​

We may update this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or App features. The “Last Updated” date at the top will reflect when changes are made. Please review this policy at intervals to stay informed.

8. Contact Us​

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your data, please contact us at: hi@discountwisp.com

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